Abstract
Residential care for mentally ill people is a growing part of wider services for this client group. It is characterised by four features of mental illness which condition good practice: the need to treat clients as competent adults, to help them process reality, respond to the role of medical care, and respond to clients' institutional experience. Boundary processes around admission, discharge and going out from residential living are explored. Living processes concerned with the interaction of managing personal care, involvement in group interaction and managing the living environment are considered. It is argued that these processes must be provided for in both residential and community settings for mentally ill people.

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