Strategies and biases in human decision-making and their implications for expert systems
- 1 April 1986
- journal article
- research article
- Published by Taylor & Francis in Behaviour & Information Technology
- Vol. 5 (2) , 119-140
- https://doi.org/10.1080/01449298608914505
Abstract
This paper reviews the stages of the human decision-making process with an emphasis on evaluation strategies. A comparison between the components utilized in human and computer decision-making is outlined. The role of biases and risk in human decision-making is discussed. Finally, the issue of the impact of human evaluation strategies and biases in the construction and use of expert systems is considered.Keywords
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