The integration of expert systems in post-industrial organizations

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Abstract
During the emerging information age, organizations will have to adopt improved decision-group technologies and structures. One such technology will be expert systems. The purpose of this paper is to present a framework to ascertain the applicability of an expert system to a particular decision area. Attributes such as quality of a decision, the structure of a problem and the necessary expertise and information influence this decision. Before this framework is presented, issues concerning the ability of an organization to assimilate such a technology and transfer that technology throughout are discussed.

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