An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions
Top Cited Papers
- 13 April 2002
- journal article
- research article
- Published by Elsevier
- Vol. 70 (2) , 163-178
- https://doi.org/10.1016/0022-4359(94)90013-2
Abstract
No abstract availableThis publication has 10 references indexed in Scilit:
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