Optimal Order of Servers for Tandem Queues in Light Traffic
- 1 April 1988
- journal article
- Published by Institute for Operations Research and the Management Sciences (INFORMS) in Management Science
- Vol. 34 (4) , 500-508
- https://doi.org/10.1287/mnsc.34.4.500
Abstract
We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various joint distributions of service time) the order of the stations that minimizes expected customer delay.Keywords
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