Postpurchase consumer evaluations, complaint actions and repurchase behavior
- 1 January 1983
- journal article
- Published by Elsevier in Journal of Economic Psychology
- Vol. 4 (3) , 273-290
- https://doi.org/10.1016/0167-4870(83)90031-4
Abstract
No abstract availableKeywords
This publication has 2 references indexed in Scilit:
- Constructive Processes in Consumer ChoiceJournal of Consumer Research, 1977
- New directions in equity research.Journal of Personality and Social Psychology, 1973