Changing the Balance? Taylorism, TQM and Work Organisation

1 March 1997

journal article
Published by Wiley in New Technology, Work and Employment

Vol. 12 (1) , 13-24
https://doi.org/10.1111/1468-005x.00019

Abstract

Here the author examines change to work organisation in a large domestic appliance factory over a twenty‐five year period. After work study engineers attempted to improve the efficiency of assembly workers, the company more recently, has encouraged shopfloor workers to analyse their own activities utilising techniques associated with TQM.

Keywords

TQM
WORK ORGANISATION
EFFICIENCY
TAYLORISM
LARGE DOMESTIC
ACTIVITIES UTILISING
ENCOURAGED SHOPFLOOR
DOMESTIC APPLIANCE
UTILISING TECHNIQUES

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