The Role of Assessment in Software Process Improvement

Abstract
This report discusses the role of assessment in improving an organization's software capabilities; specifically, the ability of the organization's projects to consistently meet cost, schedule, and quality objectives. Software process assessments are described from both a conceptual and pragmatic point of view. Underlying concepts of software process, software process management, and software process maturity are discussed. Collectively, these constitute a framework for software process assessment and improvement.

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