User-Perceived Quality of Interactive Systems
- 1 July 1978
- journal article
- Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Transactions on Software Engineering
- Vol. SE-4 (4) , 270-276
- https://doi.org/10.1109/tse.1978.231511
Abstract
User-perceived quality of interactive systems is defined in terms of statistically nonoverlapping categories, so-called dimensions or factors Categories are identified by factor analysis and represent a dimensional concept of the quality of interactive systems as perceived by its users. Each category describes essential user requirements.Keywords
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