Employer Opinions about Accommodating Employees with Chronic Illnesses

Abstract
Representing larger corporations in manufacturing, financial services, and retailing, 83 business personnel responded (21% return rate) to a survey addressing chronic illness and job accommodation. Employers reported that their companies had reviewed their job descriptions and developed written accommodation policies following passage of the ADA. Favorably disposed toward a variety of accommodations, respondents expressed concerns about the costs of accommodations and whether accommodations interfered with typical work schedules. Complimentary of employees with chronic illnesses, they voiced some concerns about productivity-related issues. Some evidence of a Catch 22 appeared in that employers were concerned about productivity of employees with chronic illnesses but wary of the cost of job accommodations.

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