Critical incident interviewing in evaluation of resident performance.

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Abstract
To identify evaluation procedures for selection of radiology residents, this study was performed to describe the criteria that indicate successful resident performance. The critical incident technique, a method previously used in industrial settings, was applied. Structured interviews with 22 senior radiology staff members produced descriptions of resident behavior that fell into the following 6 categories: knowledge, technical skills and abilities, attitudes toward self, interpersonal skills, conscientiousness and curiosity. The majority of behavioral factors appraised were in the last 4 categories, which describe personality variables and social skills. The results have implications for the evaluation and selection of residents.

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