Abstract
In this paper we study the departure process of M/G/1 queueing models with a single server vacation and multiple server vacations. The arguments employed are direct probability decomposition, renewal theory and the Laplace–Stieltjes transform. We discuss the distribution of the interdeparture time and the expected number of departures occurring in the time interval (0, t] from the beginning of the state i (i = 0, 1, 2, ···), and provide a new method for analysis of the departure process of the single-server queue.