Patient views on quality care in general practice: Literature review

This publication has 55 references indexed in Scilit:

• Caveat emptor or blissful ignorance? Patients and the consumerist ethos
  Social Science & Medicine, 1991
• Key Determinants of Consumer Satisfaction With General Practice
  Family Practice, 1991
• Patient satisfaction studies: problems and implications explored in a pilot study in Northern Ireland
  Health Education Journal, 1991
• Surveys of patients satisfaction: I--Important general considerations.
  BMJ, 1991
• Meta-analysis of satisfaction with medical care: Description of research domain and analysis of overall satisfaction levels
  Social Science & Medicine, 1988
• Towards a conceptual framework of lay evaluation of health care
  Social Science & Medicine, 1988
• Assessment of Patient Satisfaction and Hospice
  The Hospice Journal, 1987
• The Evaluation Ranking Scale: A new methodology for assessing satisfaction
  Evaluation and Program Planning, 1983
• Social psychological determinants of patient satisfaction: A test of five hypotheses
  Social Science & Medicine, 1982
• Toward a theory of patient satisfaction
  Social Science & Medicine, 1982