Differentiating Organizational Performance Using Information Technology Managerial Control Ratios in the Insurance Industry
- 1 April 1989
- journal article
- Published by Emerald Publishing in Office Technology and People
- Vol. 5 (4) , 275-297
- https://doi.org/10.1108/eum0000000003540
Abstract
Examines the usefulness of two information technology (IT) managerial control measures in the insurance industry – the ratios of IT expense to premium income and total operating expense. Demonstrates the use of the ratios as predictors to differentiate organisational performance. Concludes that the predictive ability of the models can be used to identify areas where firms may be weak.Keywords
This publication has 3 references indexed in Scilit:
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- Financial Impact of Information ProcessingJournal of Management Information Systems, 1986
- Modelling changes in market share: A cross‐sectional analysisStrategic Management Journal, 1981