RESEARCH NOTES. EFFECTS OF WORK REDESIGN ON EMPLOYEE PERCEPTIONS, ATTITUDES, AND BEHAVIORS: A LONG-TERM INVESTIGATION.

1 June 1991

journal article
Published by Academy of Management in The Academy of Management Journal

Vol. 34 (2) , 425-435
https://doi.org/10.2307/256449

Abstract

This study investigated the long-term effects of work redesign on a number of perceptual, attitudinal, and behavioral variables. For the experimental group, 526 bank tellers, attitudinal variables initially improved, but then declined to previous levels. Performance showed no change after 6 months but significant improvements after 24 and 48 months.

Keywords

WORK -- PSYCHOLOGICAL ASPECTS
EMPLOYEES -- ATTITUDES
BANK TELLERS
EMPLOYEE MORALE
JOB SATISFACTION
CORPORATE CULTURE
JOB ANALYSIS
ORGANIZATIONAL SOCIOLOGY
JOB PERFORMANCE
PERSONNEL MANAGEMENT

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