The Effects of Advertising on High and Low Loyalty Consumer Segments

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Abstract
Different advertising effects on purchase behavior of consumers of varying brand loyalty are investigated. In a frequently purchased product class, consumers of high loyalty increase brand and product purchase when advertising for that brand increases. Little switching occurs from competitive brands into the advertised brand. At low loyalties there is little impact. Effects of increased advertising carry over for a few months after advertising is lowered back to normal levels.

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