Learning from the Best Leads to Superior Performance
- 1 March 1992
- journal article
- review article
- Published by Emerald Publishing in Journal of Business Strategy
- Vol. 13 (3) , 3-6
- https://doi.org/10.1108/eb039486
Abstract
Benchmarking, an approach for establishing operating goals and productivity projects based on best‐industry practices, is perhaps the most exciting new tool in the quality field. The process of searching out and emulating the best can fuel the motivation of everyone involved, often producing breakthrough results.Keywords
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