Abstract
This paper considers the move to school office automation as an extra-rational change process. A model of change is applied which is well substantiated, posits three stages, and is largely perceptual. Semi-structured interviews were held with personnel in two school districts undertaking the change to the new office technology. Interviewees showed a positive attitude toward the change and indicated many advantages, such as time saved and program versatility. They perceived the main disadvantages to be the negative attitudes of others and the lack of access to data. A major facilitator of the change was seen as the district resource teacher, while major barriers were computer illiteracy and phobia. Participants were mainly optimistic about the future of administrative computing but stressed the need for coordination at the district level and beyond.

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