Computer-aided conversation: A prototype system for nonspeaking people with physical disabilities

Abstract
This article describes the development, use, and initial evaluation of a prototype computer system to enable nonspeaking persons with severe disabilities to engage in conversation on broad topics. The conversational aid produced (via a voice synthesizer) speech acts that were selected from a prestored menu, which was constructed by the user. Features of the system included facilities for switching the conversational perspective between the speaker and listener (i.e., “your experiences and views” vs. “my experiences and views”), providing a range of comments on what the other speaker had said, effecting repair when there was a conversational breakdown, and following predicted sequences of speech acts. The initial trials of the system produced dialogues that proceeded in a natural way and achieved encouraging conversational rates.