Untrained paraprofessionals' verbal helping behavior
- 1 September 1976
- journal article
- Published by Springer Nature in American Journal of Community Psychology
- Vol. 4 (3) , 275-282
- https://doi.org/10.1007/bf00903194
Abstract
The verbal behavior of untrained paraprofessionals in simulated initial helping interactions was studied. Taped interviews conducted by 131 helpers-in-training were evaluated on the Helping Skills Verbal Response System, a category system consisting of continuing, leading, and self-referent responses. Helpers were found to vary considerably in number and types of responses given. Leading responses were twice as frequent as continuing responses. The most often used response was the closed question. Few responses focusing on helpees' feelings were given. The implications for training were discussed in terms of the facilitative role of helpers in initial helping interactions.Keywords
This publication has 1 reference indexed in Scilit:
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