Evaluating a hypertext document

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Abstract
Hypertext documents can and do make large amounts of information readily accessible to ordinary readers, and production of such documents is understandably becoming more widespread. However, good intentions on the part of authors do not automatically result in the production of cost effective and acceptable documents. Evaluation is consequently a key issue — knowledge and use of appropriate evaluative methods helps ensure hypertext documents are correctly designed and presented. The results are increased usage and efficiency, and decreased maintenance costs. Drawing on practical, academic and commercial experience, this paper addresses some of the ways in which a hypertext document may be effectively evaluated.

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