Quality Assurance: international trends, preoccupations and features

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Abstract
Many countries are grappling with similar issues in higher education, the main issues being mass higher education and its many consequences, such as the cost, who should pay, appropriate types of education, appropriate types of institution, how to evaluate the education, and who should evaluate it. Central to these considerations is the assurance of the quality of institutional activities, namely research and other creative activities, teaching in all its forms, and consulting and general service to the local and wider communities. Currently, power balances are converging within each educational system, and becoming more similar across systems. Consequently, similar methods for quality assurance (QA) are being adopted. This paper describes some of the commonly occurring preoccupations with quality, and some of the procedures and tools being used to address them.

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