QUALITY AND PUBLIC SERVICES
- 1 December 1991
- journal article
- Published by Wiley in Public Administration
- Vol. 69 (4) , 503-514
- https://doi.org/10.1111/j.1467-9299.1991.tb00917.x
Abstract
No abstract availableThis publication has 9 references indexed in Scilit:
- Bringing Consumers into Performance Measurement: concepts, consequences and constraintsPolicy & Politics, 1988
- “A respectable profession”? Sociological and economic perspectives on the regulation of professional servicesInternational Review of Law and Economics, 1987
- An Economic Theorist's Book of TalesPublished by Cambridge University Press (CUP) ,1984
- The Economics of Block BookingThe Journal of Law and Economics, 1983
- Consumer Response to Unsatisfactory Purchases: A Survey of Perceiving Defects, Voicing Complaints, and Obtaining RedressLaw & Society Review, 1977
- The Theory of Optimal Multi-Product Output and Pricing under Joint Costs and Variable TechnologyJournal of Political Economy, 1970
- Information and Consumer BehaviorJournal of Political Economy, 1970
- A New Approach to Consumer TheoryJournal of Political Economy, 1966
- A Theory of the Allocation of TimeThe Economic Journal, 1965