Women's Productivity: Productivity Bargaining and Service Workers

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Abstract
The change in emphasis from centralized to decentralized bargaining has sharply increased the attention being paid to bargaining over productivity at the workplace level. Bargaining outcomes for womert may be adversely affected by the problem of defining productivity in service work, and by women's industrial weakness. In this paper both problems are examined, in isolation and as they may interact with each other. The experience of women with decentralized arrangements in the United States of America is used to illustrate the issues raised. Finally, the concerns identified in the paper are tested against early survey results of productivity measures and bargaining outcomes in Australian workplaces.