Abstract
Evaluation and documentation of pharmacists' clinical services in the hospital setting are important for the continued development and implementation of these services. The conceptual model discussed here was designed for use by hospital personnel in evaluating a clinical pharmacy program or a specific clinical service in a hospital. Hospital management's decision to implement clinical services deserves the validation of the expected patient benefits of the services. This conceptual model has been used at Memorial Hospital Medical Center since 1977. The results of studies there are reviewed by the P&T Committee when existing or new clinical services are discussed. This study results have become an important part of the committee's and the hospital management's support for the continuation of clinical pharmacy services.

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