TQM: IMPLICATIONS FOR TRAINING
- 1 October 1992
- journal article
- Published by Emerald Publishing in Industrial and Commercial Training
- Vol. 24 (10)
- https://doi.org/10.1108/00197859210022789
Abstract
Focuses on the major issues for training and development in an organization: developing an organization culture; the need for focused training; training content; TQM for the training section; training providers; the timing of training and induction programmes. Draws on case study experience from Western Australian companies who have introduced TQM.Keywords
This publication has 2 references indexed in Scilit:
- The importance of understanding the concepts of total quality management and the consequent training needsTotal Quality Management, 1992
- TQM and the Management of LabourEmployee Relations, 1991