The Case for a New Model of Business Communication
- 1 July 1977
- journal article
- research article
- Published by SAGE Publications in International Journal of Business Communication
- Vol. 14 (4) , 11-23
- https://doi.org/10.1177/002194367701400402
Abstract
The communication model now used by teachers of business communica tion explains symbolic activity in terms that are far too narrow and mecha nistic. A new model, which defines communication as symbolic action, would better describe the communication process and suggest new ways of analyzing communication problems.Keywords
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