Abstract
Port Phillip is an enclosed bay surrounded by some 3 million residents of the city of Melbourne, Australia. It has a complex management system with many overlapping agencies. The management system is described and its performance examined in the context of a case study of coastal erosion at Black Rock Point. The project was commenced with inadequate technical evaluation and without the establishment of explicit management objectives for the area. Various ways to strengthen the system are proposed, based mainly on involving the public to assist with developing the management objectives.

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