Quality Dimensions That Most Concern People With Physical and Sensory Disabilities

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Abstract
THE QUALITY of health care is multidimensional, encompassing multiple technical and interpersonal attributes. Ensuring confidence and comfort with all dimensions is important for everybody seeking health services. However, strategies for improving specific aspects of care could vary for patients with differing sensory and physical abilities. In particular, persons with potentially disabling conditions—people who are blind or have low vision, who are deaf or hard of hearing, or who have impaired mobility—confront special physical and communication challenges within the typical general medical setting.