Computer Conversations and Writing Apprehension
- 1 March 2000
- journal article
- Published by SAGE Publications in Business Communication Quarterly
- Vol. 63 (1) , 39-49
- https://doi.org/10.1177/108056990006300104
Abstract
As participants in a growing number of online business writing courses, students must communicate with each other and the instructor electronically. One group of students may face particular challenges in this environment: those with high degrees of writing apprehension. This study examined the online communications behavior of such students as they communicated with both familiar and unknown audiences via Internet newsgroups. Low-apprehensive writers tend to exhibit simi lar communication strategies in both types of newsgroups. But high-apprehensive writers contributed more, initiated more topics of discussion, and felt more com fortable participating in electronic discussions with unknown audiences than they did when communicating with familiar audiences.Keywords
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