Child Health Insurance Outreach through the Emergency Department A Pilot Study

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Abstract
In 1997 the U.S. government funded the Children's Health Insurance Program (CHIP), but the $48 billion initiative has had limited success in finding and enrolling uninsured children. While such children are more likely to receive care in emergency departments (EDs), no national initiative has targeted EDs for child health insurance outreach. Objective: As a pilot study for a national multicenter study, this study evaluated the effectiveness of child health insurance outreach in an ED setting. Methods: This was a prospective observational study of the outreach efforts of a single case manager from August 1998 to July 1999, performed at Foote Hospital ED in Jackson, Michigan (45,000 visits/year). All patients ≤18 years old presenting during the duty‐hours of the intervention worker were eligible. The case manager approached the parent of all uninsured children and provided information and an application for government‐sponsored health insurance. She followed up with a brief phone interview of each parent to determine whether the targeted child had received the insurance, and whether the new coverage was due to the ED referral. Missing information was confirmed from state insurance records. Data were analyzed with frequency tabulations and 95% confidence intervals. Results: Seventy‐eight children participated (median age 7 years; 55% male; 87% white). Forty‐four percent (95% CI ? 32% to 55%) of families referred for government‐sponsored child health insurance successfully obtained it; 31% (95% CI ? 21% to 42%) could be traced directly to intervention efforts by interview (n ? 17) or by state records (n ? 7). Nineteen percent (95% CI ? 11% to 30%) got other private insurance. Of those who got government‐sponsored insurance due to the intervention, all but one were covered by Medicaid. Conclusions: The ED may be an important outreach site for child health insurance programs. National efforts to address the lack of insurance among children should include partnerships with the ED.