QUALITY'S SECOND COMING
- 1 February 1994
- journal article
- Published by Emerald Publishing in Journal of Business Strategy
- Vol. 15 (2) , 42-44
- https://doi.org/10.1108/eb039625
Abstract
Quality for quality's sake has been debunked—everyone knows you have to tie it to the bottom line. What's new is that quality needs to go beyond the bottom line to tie into a company's strategy.Keywords
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