Information system technology can improve customer service
- 1 December 1986
- journal article
- Published by Association for Computing Machinery (ACM) in ACM SIGMIS Database: the DATABASE for Advances in Information Systems
- Vol. 18 (2) , 6-10
- https://doi.org/10.1145/24673.24674
Abstract
Creative deployment of information system technologies can lead to new ways to differentiate products and services through customer service, while simultaneously strengthening customer ties.Keywords
This publication has 1 reference indexed in Scilit:
- The information system as a competitive weaponCommunications of the ACM, 1984