Computer technology and jobs: an impact assessment model
- 1 January 1988
- journal article
- Published by Association for Computing Machinery (ACM) in Communications of the ACM
- Vol. 31 (1) , 68-77
- https://doi.org/10.1145/35043.35049
Abstract
A model is proposed that associates the impact of computer technology on a job, with the set of underlying characteristics that describe the activities performed on the job. An empirical test of the model has been undertaken. One thousand and thirty-five experts assessed the impact of computer technology that they believed would occur on 306 jobs over a three-year period. Job characteristics data was obtained from prior analyses of the jobs, using the Position Analysis Questionnaire (PAQ). Six job dimensions derived from analysis PAQ data were significant predictors of the technological impact ratings provided by the experts: engaging in physical activities; being aware of the work environment; performing clerical-related functions; working in an unpleasant or hazardous environment; performing service-related activities; and performing supervising, directing, and estimating functions.Keywords
This publication has 15 references indexed in Scilit:
- Computerized performance monitoring systems: use and abuseCommunications of the ACM, 1986
- Computer mediated work: the interplay between technology and structured jobsCommunications of the ACM, 1984
- Computing and organizations: what we know and what we don't knowCommunications of the ACM, 1984
- The Distribution of Work and IncomeScientific American, 1982
- The impact of scanners on employment in supermarketsCommunications of the ACM, 1982
- Use of the position analysis questionnaire for establishing the job component validity of tests.Journal of Applied Psychology, 1979
- Personnel Selection and Classification SystemsAnnual Review of Psychology, 1979
- The impact and use of computer technology by the policeCommunications of the ACM, 1979
- What Computers Mean for Man and SocietyScience, 1977
- Impact of Electronics on Employment: Productivity and Displacement EffectsScience, 1977