Technostress and the reference librarian
- 1 February 1992
- journal article
- Published by Emerald Publishing in Reference Services Review
- Vol. 20 (2) , 7-50
- https://doi.org/10.1108/eb049150
Abstract
Rapid technological change has become a fact of life in the libraries of the 1990s. While this change touches all parts of the library organization, nowhere is it more visible, or are its effects more keenly felt, than in reference departments. Consider these “snapshots”—fictional, but real enough:Keywords
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