Human Factors and Behavioral Science: Methods for Field Testing New Telephone Services

• 8 July 1983
• journal article
• website
• Published by Institute of Electrical and Electronics Engineers (IEEE) in Bell System Technical Journal
• Vol. 62  (6) , 1591-1616
• https://doi.org/10.1002/j.1538-7305.1983.tb03500.x

Abstract

Keywords

• FACTORS AND BEHAVIORAL
• HUMAN FACTORS
• NEW TELEPHONE
• TELEPHONE SERVICES
• BEHAVIORAL SCIENCE
• TESTING NEW
• FIELD TESTING