General serviceplans: An evaluation of their content within two service delivery systems

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Abstract
The Victorian Government's Intellectually Disabled Persons' Services Act (1986) makes a number of provisions for service delivery to people with intellectual disabilities. Among these are the option for each client to have a General Service Plan (GSP). This paper describes an evaluation of the content of two samples of GSPs; one sample (N = 195) was associated with the work of the Community Living Support Service program, and the other (N = 39) with the work of the Intellectual Disability Review Panel. The results show that there is room for improvement in the quality of GSPs. Recommendations are made regarding an appropriate content of GSPs in order for them to serve their intended function as a service plan for an individual client.