A Guide to Facilitating Consumer Choice
- 1 January 1996
- journal article
- Published by Health Affairs (Project Hope) in Health Affairs
- Vol. 15 (4) , 9-30
- https://doi.org/10.1377/hlthaff.15.4.9
Abstract
Some purchasers and policymakers are advocating models that offer consumers a choice of health plans as a way to help them choose a plan that best meets their needs and to create incentives for health plans to compete on the basis of efficiency, quality, and service. A review of six consumer-choice models indicates that these objectives can be met if purchasers (1) create a level field for comparison through standardized benefits and structured enrollment processes; (2) offer a limited number of plans that meet appropriate selection criteria; (3) provide comprehensive, objective, and reliable consumer information; (4) support the process with education; and (5) hold plans accountable through uniform reporting of performance data.Keywords
This publication has 1 reference indexed in Scilit:
- Health care report cards: What about consumersʼ perspectives?The Journal of Ambulatory Care Management, 1994