Can a manufacturing quality model work for software?

1 January 1997

journal article
Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Software

Vol. 14 (5) , 101-102, 105
https://doi.org/10.1109/52.605937

Abstract

Six-sigma (i.e. 6 standard deviations) is a parameter that is used in statistical models of the quality of manufactured goods (including computer hardware). It also serves as a slogan that suggests high quality. Some attempts have been made in the past to apply 6-sigma to software quality measurement. Software engineers often look to hardware analogies to suggest techniques that are useful in building, maintaining or evaluating software systems. The author explains why the 6-sigma approach to hardware quality simply does not work when applied to software quality

Keywords

SOFTWARE SYSTEM
COMPUTER HARDWARE
MANUFACTURED GOODS
HARDWARE ANALOGY
MANUFACTURING QUALITY MODEL WORK
HARDWARE QUALITY
SOFTWARE QUALITY MEASUREMENT
6-SIGMA APPROACH
HIGH QUALITY
SOFTWARE ENGINEER
SOFTWARE QUALITY
SOFTWARE ENGINEERING
SOFTWARE METRICS
SIX SIGMA
STATISTICS
SOFTWARE SYSTEMS
STANDARD DEVIATION
STATISTICAL MODEL

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