Following up outpatients by telephone: pilot study

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Abstract
Subjects were selected during routine follow up at the rheumatology outpatient clinic. All patients were given a verbal and a written explanation of the aims of the service. An initial detailed clinical assessment and investigations were undertaken to determine patients' suitability for follow up by telephone. Those considered unsuitable because of clinical circumstances, age, cognitive or hearing impairment, or language problems were excluded. Approval for the study was granted by the hospital management.