Customer-developer links in software development
- 1 May 1995
- journal article
- Published by Association for Computing Machinery (ACM) in Communications of the ACM
- Vol. 38 (5) , 33-44
- https://doi.org/10.1145/203356.203363
Abstract
Many of the best ideas for new products and product improvements come from the customer or end user of the product [15]. In the software arena, tapping into this source of information requires the establishment of one or more customer-developer links . These links are defined as the techniques and/or channels that allow customers and developers to exchange information.Keywords
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