A comparative study of quality control methods and principles in Japan, Korea and Denmark
- 1 January 1990
- journal article
- research article
- Published by Taylor & Francis in Total Quality Management
- Vol. 1 (1) , 115-132
- https://doi.org/10.1080/09544129000000013
Abstract
An investigation was carried out by the authors to obtain some information about the relative uses of various quality control methods and principles in Denmark, Japan and Korea. Questionnaires in the respective languages were prepared by J. J. Dahlgaard and distributed to the selected companies in the three countries for the collection of the required information. The results obtained are discussed indicating the cultural and geographical aspects of quality management, and the paper is concluded with an outline of a new research project into total quality management, the QED project.Keywords
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