Waiting times for and attendance at paediatric ophthalmology outpatient appointments..

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Abstract
Relevant patient details were prospectively entered into a database. Patients who failed to attend the first appointment were sent only one more and if they failed to attend the second the general practitioner was informed. A total of 884 patients were referred during the 10 month study period, July 1994 to April 1995, but the data analysis is restricted to the 781 patients for whom complete information (attendance, waiting time, and social class) was available. The total number of patients who attended their first appointment was 633 (81%). Of the 148 patients who failed to attend the first appointment 78 (53%) also failed to attend the second, meaning that 10% of patients referred to the hospital service did not reach it. The mean waiting time for the first appointment was 70.6 days (SD 38.8). The minimum waiting time was 22 days and the maximum 392 days.

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