The elderly's internet usage: an updated look
- 6 November 2007
- journal article
- Published by Emerald Publishing in Journal of Consumer Marketing
- Vol. 24 (7) , 406-418
- https://doi.org/10.1108/07363760710834825
Abstract
Purpose: The purpose of this paper is to extend earlier research on mature consumers and their internet use by examining how mature consumers' use of the internet is impacted by their nostalgia proneness, innovativeness, and risk aversion.Design/methodology/approach: Data were collected using a convenience sample (n=374) of respondents who were 65 years of age or older. Several scales were used to measure the constructs of interest to the research, all of which have been used in earlier research.Findings: Results revealed that those seniors with higher levels of nostalgia proneness used and accessed the internet less, purchased less online, had less online experience and felt less comfortable using the internet. There is also support for the impact of innovativeness on mature consumers' internet use, frequency, online purchases, experience, comfort level with the internet, and satisfaction with the internet. In terms of risk aversion, seniors with more online experience report a lower level of risk aversion to the internet than other mature consumers.Research limitations/implications: Future research needs to determine if these results can be replicated with a national random sample. Additionally, research is needed to determine what factors increase seniors' experience with the internet.Originality/value: This study demonstrates that seniors are becoming an increasingly more viable segment for internet marketers.Keywords
This publication has 66 references indexed in Scilit:
- The Elderly and Their Attitudes Toward the Internet: The Impact on Internet Use, Purchase, and Comparison ShoppingJournal of Marketing Theory and Practice, 2006
- Influences on the perceived risk of purchasing onlineJournal of Consumer Behaviour, 2004
- The elderly's uses and attitudes towards the InternetJournal of Consumer Marketing, 2004
- Trust production and privacy concerns on the InternetIndustrial Marketing Management, 2001
- Consumer privacy concerns about Internet marketingCommunications of the ACM, 1998
- Market segmentation based on age and attitude toward the past: Concepts, methods, and findings concerning nostalgic influences on customer tastesJournal of Business Research, 1996
- Historical and Personal Nostalgia in Advertising Text: TheFin de siècleEffectJournal of Advertising, 1992
- Perceived risk: The concept and its measurementPsychology & Marketing, 1986
- Model of management learning styles as a predictor of export behavior and performanceJournal of Business Research, 1984
- Some Tests for HomoscedasticityJournal of the American Statistical Association, 1965