Information technology impacts on innovation

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Abstract
In this paper, we propose a model of Information Technology (IT) impacts on innovation. We do not intend to generalize a specific model of innovation. Rather, the objective here is to explain how IT can facilitate innovation in a work group. Review of literature suggests that innovative ability of a work group is dependent on the capabilities of the individuals/group, the structure of the work group or organization, and the group/organizational environments. To explore this conceptual model, data were collected from 136 users who used well‐established information systems. The data supported that IT enhanced innovation significantly by augmenting individual/group capabilities through: 1) motivation support, 2) resource support, and 3) information support. Motivation support was shown to be the most important contributor of innovation. Group interaction variables, standardization, decentralization, and specialization, were shown to be positively related to innovation. However, the effect of group interaction was secondary in nature; the independent contributions to innovation of group interaction variables, controlling for other factors, were not significant. In addition, the data provided support that innovation was positively related to demand pull via motivation and resource support, and to technology push via information support.