Attitudinal, Demographic, and Outcome Correlates of Clients' Satisfaction
- 1 August 1980
- journal article
- research article
- Published by SAGE Publications in Psychological Reports
- Vol. 47 (1) , 287-290
- https://doi.org/10.2466/pr0.1980.47.1.287
Abstract
48 hospitalized psychiatric patients were given a client satisfaction scale, the Future Outlook Inventory, the Opinions About Mental Illness Scale, and the Client Attitude Questionnaire. Clients' satisfaction correlated .39 with future outlook and —.34 with mental hygiene ideology on the OMI Scale. Satisfaction was not significantly correlated with the other mental health attitudes measured by the two scales. Satisfaction also was not related to the clients' characteristics of sex, race, education, diagnosis, time in hospital, or previous history of hospitalization. Clients' satisfaction was not a significant predictor of subsequent program completion or of working status at follow-up, suggesting that clients' satisfaction may be relatively independent of other outcome measures.Keywords
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