Internal marketing
- 31 December 1986
- journal article
- Published by Elsevier in International Journal of Hospitality Management
- Vol. 5 (4) , 201-204
- https://doi.org/10.1016/0278-4319(86)90021-6
Abstract
No abstract availableKeywords
This publication has 3 references indexed in Scilit:
- The Hospitality Industry: Defining Quality for a Quality Assurance Programme - A Study of PerceptionsThe Service Industries Journal, 1985
- The service organization: Climate is crucialOrganizational Dynamics, 1980
- Between Service and Servility: Role Conflict in Subordinate Service RolesHuman Relations, 1980