Reference transaction and the nature of the process for general reference assistance
- 1 September 1996
- journal article
- Published by Elsevier in Library & Information Science Research
- Vol. 18 (4) , 357-384
- https://doi.org/10.1016/s0740-8188(96)90005-5
Abstract
No abstract availableKeywords
This publication has 4 references indexed in Scilit:
- Toward an Expert System for Reference Service: A Research Agenda for the 1990sCollege & Research Libraries, 1989
- Key Issues in Information Systems ManagementMIS Quarterly, 1987
- Staff/user interaction in public libraries: A non-participation observation studySocial Science Information Studies, 1985
- Reference Interviews in Public LibrariesThe Library Quarterly, 1978