Diffusion of an innovation: digital reference service in Carnegie Foundation master’s (comprehensive) academic institution libraries
- 1 May 2001
- journal article
- Published by Elsevier in The Journal of Academic Librarianship
- Vol. 27 (3) , 173-187
- https://doi.org/10.1016/s0099-1333(01)00179-3
Abstract
No abstract availableThis publication has 2 references indexed in Scilit:
- Reliability and validity of servqual scores used to evaluate perceptions of library service qualityThe Journal of Academic Librarianship, 2000
- The virtual reference librarian: Using desktop videoconferencing for distance referenceThe Electronic Library, 1996