The nature of satisfaction: An updated examination and analysis
- 1 February 1998
- journal article
- Published by Elsevier in Journal of Business Research
- Vol. 41 (2) , 127-136
- https://doi.org/10.1016/s0148-2963(97)00001-5
Abstract
No abstract availableThis publication has 55 references indexed in Scilit:
- What is job satisfaction?Published by Elsevier ,2004
- Good and bad shopping vibes: Spending and patronage satisfactionJournal of Business Research, 1996
- Structural modelling of the relationships between attributional dimensions, emotions, and performance of college freshmenCognition and Emotion, 1995
- Exploring the concept of affective quality: Expanding the concept of retail personalityJournal of Business Research, 1994
- Assumptions and Comparative Strengths of the Two-Step ApproachSociological Methods & Research, 1992
- A Multistage Model of Customers' Assessments of Service Quality and ValueJournal of Consumer Research, 1991
- Satisfaction, Commitment, and Knowledge of Customers on a Mandatory Participation Time-of-Day Electricity Pricing ExperimentJournal of Consumer Research, 1982
- Two-factor Theory and Consumer Satisfaction: Replication and ExtensionJournal of Consumer Research, 1981
- A Cognitive Model of the Antecedents and Consequences of Satisfaction DecisionsJournal of Marketing Research, 1980
- Theory, Deduction, and Rules of CorrespondenceAmerican Journal of Sociology, 1969